A conversation compass:
C4 Dialogue Navigator®
Master the art of impactful communication with the C4 Dialogue Navigator®
C4 stands for Connection, Curiosity, Courage and Clarity.
These four compass points help you navigate through any dialogue in any professional or personal situation.
Why should you master the
C4 Dialogue Navigator®?

C4 stands for Connection, Curiosity, Courage and Clarity
- Ensure everyone has an equal voice, to connect diverse perspectives and encourage constructive feedback.
- Clarify ideas, reach agreements and make informed decisions together.
- Keep negotiations curious, focused, and productive.
- Enhance listening skills for accuracy and to interpret body language, tone of voice, and other nonverbal cues.
- Learn strategies to resolve conflicts and address sensitive topics with courage and respect.
- Acquire effective communication skills for virtual and remote work settings.
What our clients say...
C4 provides really insightful frameworks; a great way to consider when and how to switch gears in difficult conversations. Will take some practicing, but I will certainly reflect over the next few days and revisit regularly.
Male Ally
The Women's Foundation
I can't say enough about the C4 Dialogue Navigator® toolkits from Dramatic Difference. They have been incredibly effective and importantly, very sticky. Using them, I've observed a significant positive shift in the connection and communication capabilities of our leadership teams and hi-po talent across APAC.
Michael Kwan
Senior People Partner & Talent Lead, Woolworths Group Asia
I applied some of the C4 tactics you recommended in my meeting today and it resulted in a much better conversation! I asked permission questions on several occasions and the recipient seemed to be more forthcoming and somehow feel more respected. Will need to find a way to form these as habits that stick.
Managing Director
HKEX
Vipul Maholtra, Hong Kong
Harry Marshall - Singapore
Sally Dellow - Hong Kong
Katherine Sum - Hong Kong
Eric Sampson - Hong Kong
Alex Park - Korea
Alistair Scott - UK
Babara Lee Draminsky - Singapore
Edward Choy - Singapore
Elizabeth Redfern - Australia
Charlie Whalley - Thailand
Crystal Chu - Philippines
Natasha Jain - USA
Piny Ly - Thailand
Tony Wang - Shanghai
Yvonne Yam - Japan
Sonali Edwards - Dubai
Jo Tan - Singapore
Emery Fung - Hong Kong
Formerly the Diversity & Inclusion Director for Gay Games Hong Kong 2023, he introduced their Gender Inclusive Policy. Emery came out as a transgender man on LinkedIn, a pivotal moment in his DEI journey. His lived experience—navigating ADHD, dyslexia, and anxiety—fuels his work. Fluent in Cantonese and English, he supports leaders with localised strategies that drive inclusive impact across teams and cultures.