What on earth is ‘Theatre-led Learning’?
Oct 21
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Sally Dellow
Innovative approaches to learning & development.
In the first few minutes of a recent ‘Influencing Skills’ workshop, I invited a lady to stand up and tell a short story about her business unit’s go-to-market strategy. Let’s call her Zhang Min. The client is a global organisation, and the participants are senior VPs who had flown in from various parts of the Asia region. Mostly men. When Zhang Min finished her story, half the room spontaneously stood to applaud her. She nailed it!
“That’s one of the best characterisations of our business that I’ve ever heard” said one guy, “how long have you been with us?”
“I don’t actually work for you,” she said, “I’m an actor. But I understand what you guys do, so I practiced that for an hour before you all arrived.”
You could have heard a pin drop!
The impact? We had successfully grabbed their attention and given them a reason to want to explore – and practice – a valuable new skill-set. Which, as every good learning facilitator knows, is the prerequisite state of readiness for active learning.
At Dramatic Difference we specialise in Executive Coaching, Facilitation, Theatre-led Learning. When I hand over my business card the #1 question I get asked is: “What on earth is theatre-led learning?”. I’ll skip the pedagogy-speak and say, simply, that it’s a highly effective way to simultaneously activate thinking and feeling and doing. It builds ‘muscle memory’ fast, and it’s more fun and interactive than many other approaches to learning design.
For example, most people nowadays are familiar with Roleplay exercises. We use this technique, but not so much. Many participants find it awkward to ‘pretend’. Rather, we prefer a technique called Realplay: we don’t want you to act, but to be yourself. Our professional corporate actors do the acting, and often participants are not even aware that we’re not real clients or colleagues or candidates, etc. It’s a challenging – but safe! – environment that allows us to observe you closely, and provide structured and immediately actionable feedback to support your personal and professional growth.
This takes a lot of skill, of course. Our unique talent pool is made up of professionally trained actors who also have a wealth of business and leadership experience. A rare mix!
Another tool that we use extensively is the Forum Theatre method. This involves two or more actors improvising scenes that reflect real-life interactions in the workplace. Then we take questions and suggestions from the ‘audience’ about their observations of the characters’ behaviour and attitude, and re-play the scenes to test out those suggestions to find what works, and tweak what doesn’t. Gradually, the participants step into our roles, as we step out and become satisfied observers of their transformational change.
We use Forum Theatre to great effect on the Diversity & Inclusion (D&I) agenda of client organisations. Often in combination with Unconscious Bias frameworks. Since bias is most often expressed…well, unconsciously(!), it’s not easy for any of us to self-identify our blind spots. But we can all readily see such biases when they’re displayed by other people. So, metaphorically, we hold up a mirror to those attitudes and behaviours when we play out Forum Theatre scenes. The most common initial reaction is raucous laughter and blushing “OMG that looks just like my team!”. Of course it does: because we have researched how real people behave, and written your forum theatre to reflect that. And we have rehearsed our performances, and considered the motivations driving that behaviour. As actors, this is exactly how we prepare to live inside a fictional character when we appear on stage or screen.
When we use Forum Theatre, we are fearless in addressing the real-life challenges that organisations face; we voice issues that some participants feel inhibited to raise in a traditionally facilitated intervention. Second, we surface those issues very quickly so that we can get down to the real work of fixing them. Third, our in-the-moment feedback – both in character, and as experts in emotional and physical self-expression – rapidly addresses your performance and development challenges. And significantly reduces the amount of time that participants need to spend away from their day-to-day work! Theatre-led Learning turbo-charges your L&D dollars and boosts your ROI.
One global head of L&D at a client of ours recently told me, “There’s just no comparison between what you guys do, and what we used to do. The learning really sticks now.” That’s because we are actors who train, not a “trainer in a wig”. We support our theatre-led work with expertise in executive coaching and process facilitation. This is a highly effective combo to develop the type of high performance people that modern organisations are crying out for.
Ask us about Theatre-led Learning techniques that can be applied to your particular developmental goals. We know how to flex these experiential and kinaesthetic techniques to deliver successful outcomes across a variety of vital competences. We have deployed our skills on a range of modern workplace challenges including: resolving conflict; cross-cultural and inter-generational communication; coaching skills clinics; consultative selling and negotiation; cohesive team dynamics; strengths-based development; unconscious bias; diversity and inclusion; executive presence & storytelling; difficult conversations; recruitment and selection; feedback and performance management; media training and much more.
We enjoy imagining what else on earth Theatre-led Learning could do for you so, if you enjoy a curious conversation, ask us about other techniques such as Improv, Hotseating, Playback, Theatre Games, and Vocal & Physical workshopping.
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Dramatic Difference is a boutique learning and development consultancy, working across the Asia-Pacific and EMEA regions from our twin HQs in Singapore and Hong Kong. We have actors in-country in: Singapore, Hong Kong, Malaysia, India, Dubai, Korea, Japan Australia, UK.
Vipul Maholtra, Hong Kong
Vipul is a Leadership Facilitator, Executive Coach, and Actor. His passion is to work specifically in areas of Individual Leadership and Organizational Development with expertise in Executive Presence, Storytelling with Presence, Situational Leadership, Managing Team Dynamics, and Emotional Intelligence.
Harry Marshall - Singapore
As a facilitator and coach, Harry specialises in leadership transitions and career coaching. He works supporting leadership and functional teams across APAC, drawing on his operational and commercial background developing and servicing complex client accounts. Since 1995, he has lived & worked in Singapore, Indonesia and the Philippines and has extensive commercial experience across the region. His passion is helping clients to to understand, leverage and refine their leadership style, develop skills in presentation, communication and dialogue, and build psychological safety in teams for high performance.
Sally Dellow - Hong Kong
Sally is an executive coach and facilitator (and an actor, playwright and published poet) with over 30 years global experience. A specialist in leadership coaching and team development, Sally is an active thought partner with thousands of hours of coaching up to C-suite/Board level. She coaches for London Business School and IMD and is a member of the global leadership and coaching faculties for Barclays, BP and Nestlé. A third-culture adult herself, she specialises in intercultural leadership and teams.
Katherine Sum - Hong Kong
Katherine is both a skilled facilitator and a specialist in L&D support and business operations. Formerly Director of Marketing and Communications for the International Association of Facilitators (IAF) Hong Kong, she specialises in Process Facilitation, Facilitation Training and Lego® Serious Play®. Whether facilitating a group or supporting clients behind the scenes with administration, logistics and account management, Kat brings a highly exploratory and engaging style to every encounter. She values her reputation for connecting deeply in the service of excellent client outcomes.
Eric Sampson - Hong Kong
Eric is a specialist in Leadership Development, Executive and Business Coaching, Cross Cultural Communication and Diversity & Inclusion. He has been working as a communications training consultant and executive coach since 2008 and regularly works with senior executives up to ‘C’ suite level, in both small groups and individually.
Alex Park - Korea
Alex is an accredited executive coach, facilitator and business consultant based in Seoul. After working as a banker for more than 30 years in New York, Zurich, London and Seoul, he left the financial industry to pursue his dual passions: the development of his clients’ businesses/lives, and improvisational theatre. He works extensively on executive presence, presenting and communication skills. He is a familiar name in Korean media and theatre and was selected as one of the twenty-one individuals who will lead Korea in the 21st century.
Alistair Scott - UK
Alistair specialises in senior client relationship management, presentations, pitching, personal impact and public speaking. Clients benefit from his unique combination of professional training as a stage and screen actor, combined with the insights from a 25-year career as a senior investment banker in the UK, Europe and Asia. Working with executives (up to and including Chairman and CEO), Alistair helps to improve communication and relationship development skills with both clients and colleagues. He advises on personal brand and franchise building within the corporate world, and supports executives to maximise their impact in high-level presentations and pitches.
Babara Lee Draminsky - Singapore
Currently based in Singapore, Babara has over 25 years of working experiences in retail, hospitality, food & beverage, marketing and advertising, public relations, conferences and events management, coaching and training industries. She has worked and lived in Hong Kong, China, Taiwan, Denmark, Spain, and Los Angeles, and is fluent in English, Mandarin, Cantonese, and conversational Danish and Spanish.
Edward Choy - Singapore
Edward graduated with a Master’s Degree in Theatre and lectures at the National University of Singapore in the fields of Acting Theory and Performance Studies. He is an experienced communication and management skills trainer, combining a strong grasp of management theory and a dynamic sense of enthusiasm with 17 years of experience in corporate training, as well as work experience in retail banking as a wealth manager. He also regularly conducts financial literacy talks and hosts public forums and panel discussions with renowned financial experts for The Singapore Exchange (SGX), in addition to a host of other financial institutions and organisations.
Elizabeth Redfern - Australia
Now based in Melbourne Elizabeth previously spent more than twenty years in Hong Kong and APAC working with international law firms, corporations, media groups and consultancies. She is a specialist in marketing, communications and business development, and has wide experience with maternity/ parental coaching. As a coach, Elizabeth brings an understanding of demanding commercial environments, and a keen interest in high performance, personal brand building and fostering female talent. Elizabeth’s coaches both face-to-face and virtually, and her style fuses business acumen with empathy and creativity.
Charlie Whalley - Thailand
Charlie is an Executive Coach and Mentor for middle and senior managers who want to increase their impact and fast track their growth. She is a highly experienced ICF Professional Certified Coach (PCC) and Firework Career Transition Coach.
She has over 20years’ experience in senior roles in the UK and overseas. She has worked in both start-up environments and large complex matric organizations. Her industry experience spans across many sectors, including F&B, healthcare, energy & resources, education, travel and sports & leisure. As a result, she has a deep understanding of how to successfully navigate career transitions, senior leadership challenges and team dynamics.
Crystal Chu - Philippines
Crystal has been a passionate disciple of acting for over 20 years, giving notable performance in theatre, film, television and household-name commercials, both in Hong Kong and overseas.
Crystal is an experienced coach and facilitator who combines her acting expertise with positive psychology to help individuals and teams unlock their potential. Her approach integrates theatrical techniques with practical tools for overcoming challenges and fostering growth.
Natasha Jain - USA
Natasha is a British-born actor and facilitator, who recently relocated from Hong Kong to New York. Natasha began her career working for leading global law firms. Over the subsequent decade she extended her career into HR, Human Rights, and Marketing and Sustainability, working with leading financial institutions, several start-ups and boutique consultancies. Skilled in navigating the complexities of the corporate matrix, Natasha now brings her skills in stakeholder relations to bear in the leadership learning space. An impactful and influential communicator, she is a leader in Theatre-Led Learning design and delivery.
Piny Ly - Thailand
Piny is a transformation coach and business consultant who works with clients internationally. She helps executives, entrepreneurs and professionals break through the feeling stuck in their careers or business, gain clarity and confidence in their decision-making, and unlock their full potential. A lawyer by training, Piny had a successful career both in private practice and in-house in Sydney and Hong Kong, before moving to Cambodia in 2020 to reconnect with her Cambodian roots. Committed and creative, Piny has served as a non-profit board member, volunteered with a children’s education NGO, mentored young entrepreneurs, and launched a women’s talk show.
Tony Wang - Shanghai
Tony focuses on strengths-based leadership for senior management roles, plus team coaching and facilitation around high- performance team dynamics. On top of his solid 16 years’ corporate work experience, he has dedicated more than ten years to personal growth and team development work.
Yvonne Yam - Japan
For more than 20 years, Yvonne has been coaching MNC and NGO leaders. She is also a master facilitator known for her passionate, insightful and creative style. Yvonne has studied and worked in the USA, Hong Kong, and Japan. A constant learner, she is continually equipping herself with new skills and methodologies, including Integral Change theory, and she brings each new-found approach to her client practice. Yvonne engages and empowers her clients to develop holistic and sustainable habits to support their goals and aspirations. Now resident in Japan, Yvonne coaches in Cantonese, Mandarin, and English.
Sonali Edwards - Dubai
Sonali is an experienced Executive Coach working at EXCO level and with senior business professionals to amplify their leadership capability.
Sonali also serves as an Executive Coach with IMD Business School on programs including High Performance Leadership (HPL) and Inspirational Leadership (IL) with distinguished Professor of Leadership and Organizational Behaviour, George Kohlrieser. Based in the UAE, Sonali has worked internationally for 22 years.
Jo Tan - Singapore
Jo is a multi-awarded actor and writer, as well as a qualified lawyer who was called to the Singapore bar in 2005 before electing to focus on writing and performing. As a journalist, her articles have been commissioned by Today newspaper, Time Out Singapore, the arts magazine The A-List, and The Singapore Airlines’ inflight magazine SilverKris. Her scripting and performance work been seen on stages and screens in various cities, including New York, Yeosu, London, Beijing, and Cannes for its famed film festival, as well as Singapore, where she won the Best Original Script category in the Life! Theatre Awards 2022, as well as the Best Actress title for the recent two editions in a row.
Emery Fung - Hong Kong
Emery is a DEI consultant based in Hong Kong. He helps value-driven businesses turn difficult conversations into powerful connections through an intersectional, culturally relevant lens.
Formerly the Diversity & Inclusion Director for Gay Games Hong Kong 2023, he introduced their Gender Inclusive Policy. Emery came out as a transgender man on LinkedIn, a pivotal moment in his DEI journey. His lived experience—navigating ADHD, dyslexia, and anxiety—fuels his work. Fluent in Cantonese and English, he supports leaders with localised strategies that drive inclusive impact across teams and cultures.
Formerly the Diversity & Inclusion Director for Gay Games Hong Kong 2023, he introduced their Gender Inclusive Policy. Emery came out as a transgender man on LinkedIn, a pivotal moment in his DEI journey. His lived experience—navigating ADHD, dyslexia, and anxiety—fuels his work. Fluent in Cantonese and English, he supports leaders with localised strategies that drive inclusive impact across teams and cultures.
Matangi Gowrishankar - India
Matangi is a seasoned executive coach and facilitator with over three decades of global experience working in large organisations Indian by passport, Matangi has travelled extensively, and has global leadership experience in the UK and Singapore working on a broad geographic remit across APAC, India, Middle East, Turkey, Southern Africa, UK, and the USA. A specialist in organizational development, change management, leadership development and team dynamics, Matangi has a keen interest in international business and intercultural leadership. She works with clients worldwide, both virtually and face-to-face.