What does courage mean to you?
Mar 25
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Sally Dellow
When I first studied counseling skills, the course ended with our group of students and teachers going on a weekend retreat. While there we each had to create and share our personal coat of arms. Each was topped with a single word to represent our deepest value or belief. My word was COURAGE.
I’m no warrior: I’m a theatre artist, not a martial artist! But I choose to be a risk taker, an avid pursuer of opportunity, and a believer that things in this world, and in our relationships, can be changed for the better. Like most adults I’ve been burned a few times, but I believe that we can rise like a phoenix from the ashes of setback, failure, embarrassment and pain.
'When I think of courage, I think of this quote:
'When I think of courage, I think of this quote:
“Courage is not the absence of fear, but rather the assessment that something else is more important than fear.”
― Franklin D. Roosevelt
When do you feel afraid, anxious, nervous, full of worry or doubt?
For me, it tends to show up just before I enter a situation for the first time, when I’m not sure what to expect. On reflection, that’s a lifelong pattern; I was often the ‘new kid’ at school. These days, I frequently find myself about to coach executives from unfamiliar industries. I feel it also when I’m standing outside a networking event and there are no familiar faces around. And, despite being passionate and excited about performing, it even shows up just before I step on to a stage to deliver a new presentation or for the opening night of a play.
I’m a high extrovert, a veteran coach, a seasoned performer, yet pinballing around inside my head I still hear questions like: “What if it goes wrong?”, “What if I can’t?”, “What if they don’t like me?”, “What if I look foolish?”.
What helps me get past those voices? How do I summon up courage? How do you?
- I PARSE FEAR AND EXCITEMENT (they live very close to each other on the emotional spectrum). Sometimes what’s roiling around in my head and stomach can be nudged to the positive. So I ask myself what I will think and feel if it all goes well. And I try to dig into what specifically could get in the way of that. “What if they don’t like me?” becomes “Remember to pause, breathe and smile warmly at the audience before you start.” “What if I can’t [add value to this CEO of an astrophysics research company]?” gets reframed as “I’m eager to find out what her/his challenges are and how I, as an attentive listener could help her/him find some new insights.”
- I REMEMBER I HAVE DONE SIMILAR THINGS BEFORE and that I have often succeeded, sometimes failed, but always learned something. Recently, a friend asked me to step in at the last moment to debate in front of an audience at a corporate event. I would be partnered with a very senior executive I’d never met to tackle a topic I didn’t choose, with very limited prep time. The voices in my head instantly clamoured to say no. But I summoned my courage. I decided I had a number of related skills, it would be a chance to try a presenting style I hadn’t tackled for years, and if I lost the debate (and a bit of dignity) it would at least remind me how to be gracious! My response was to laugh and say, “OK, how bad could it be? I’ll help you out”.
- I FOCUS ON FINDING HELP. Human beings are by nature reciprocal. If I feel fear about a situation, I usually admit it and ask for help or support. Acknowledging vulnerability is essential to finding courage, which is why I’ve always used the title of Susan Jeffer’s book “Feel the Fear and Do It Anyway”as a personal mantra. I also find the work of Brené Brown very helpful. She reassures me that it’s OK to reach out for help and to accept that friendly squeeze of the hand that imparts such courage at critical moments. She wrote:
“Courage is a heart word. The root of the word courage is cor – the Latin word for heart. In one of its earliest forms, the word courage meant “To speak one’s mind by telling all one’s heart”… Speaking from our hearts is what I think of as ‘ordinary courage’.” ― Brené Brown, “I Thought It Was Just Me”
If you struggle to acknowledge fear, it may help to try out ‘socially acceptable synonyms’: “I feel a little anxious about…”, “I could really use your help around…”, “Your support on… would be welcome”, “I’m conscious I feel worried worried about…”, “May I share some concerns I feel about…?”.
I see courage as a decision, a choice, an exercise of free will. We elect to bring our courage into the arena with us, rather than running away from the arena. We choose to be courageous afterweighing thoughts, feelings, odds and outcomes, and knowing there is risk involved. When we recognise our fear, we exercise courage to empower us to some deliberate act – doing or saying something… Or we may need courage to enable an act of self-control so we purposely do or say nothing. But courage is never present in indecision, timidity or passivity.
What is important enough to push you beyond your boundary of fear? How do you summon courage. Does courage need to show up more in your professional life? What conversations are you avoiding due to fear or anxiety?
Dramatic Difference and how we work with courage
My colleagues and I have recently refined and begun working with our own Dramatic Difference model for High Performance Dialogue (our “C4 High Performance Dialogue Model”). Courage is the third C in that model. Our C4 Model is supported by practical, experiential learning toolkits inspired by our work with and study of researchers and thought leaders such as George Kohlrieser, Judith E. Glaser, Viola Spolin, Daniel Kahneman, Daniel Goleman, Amy Cuddy, Angela Duckworth, Martin Seligmann, David Rock and others.
We’ve tested the tools, techniques, materials and methods with thousands of executives over the past 25 years and we love them. They work! They help us distil courage and use it in the laboratory of real life.
Yes, C4 is explosive: it can blow up a mountain, or be used in an amount so tiny that it just blows the lock out of a closed door. It is pliable and moulds to any shape. To us, C4 represents disruptive, creative conversations.
C4 is also a protein crucial to tolerance and antibodies in the immune system. So to us, in dialogue, it represents psychological safety, inclusion, and crucial conversations.
And C4 is a vertebra in the human spine that is crucial to our movement in all directions – forwards, backwards and sideways. It is also vitally important in our breathing mechanism. To us it represents both presence and agility in dialogue.
If you’re intrigued by our C4 Model and how it can help you access and build your courage, and dialogue skills, please ask us, we’d love to talk to you! (And there are 3 more Cs to explore…)
We welcome your stories of courage, and your comments on this blog.
“Always remember you are braver than you believe, stronger than you seem, and smarter than you think.”
“Christopher Robin” — A.A. Milne
Vipul Maholtra, Hong Kong
Vipul is a Leadership Facilitator, Executive Coach, and Actor. His passion is to work specifically in areas of Individual Leadership and Organizational Development with expertise in Executive Presence, Storytelling with Presence, Situational Leadership, Managing Team Dynamics, and Emotional Intelligence.
Harry Marshall - Singapore
As a facilitator and coach, Harry specialises in leadership transitions and career coaching. He works supporting leadership and functional teams across APAC, drawing on his operational and commercial background developing and servicing complex client accounts. Since 1995, he has lived & worked in Singapore, Indonesia and the Philippines and has extensive commercial experience across the region. His passion is helping clients to to understand, leverage and refine their leadership style, develop skills in presentation, communication and dialogue, and build psychological safety in teams for high performance.
Sally Dellow - Hong Kong
Sally is an executive coach and facilitator (and an actor, playwright and published poet) with over 30 years global experience. A specialist in leadership coaching and team development, Sally is an active thought partner with thousands of hours of coaching up to C-suite/Board level. She coaches for London Business School and IMD and is a member of the global leadership and coaching faculties for Barclays, BP and Nestlé. A third-culture adult herself, she specialises in intercultural leadership and teams.
Katherine Sum - Hong Kong
Katherine is both a skilled facilitator and a specialist in L&D support and business operations. Formerly Director of Marketing and Communications for the International Association of Facilitators (IAF) Hong Kong, she specialises in Process Facilitation, Facilitation Training and Lego® Serious Play®. Whether facilitating a group or supporting clients behind the scenes with administration, logistics and account management, Kat brings a highly exploratory and engaging style to every encounter. She values her reputation for connecting deeply in the service of excellent client outcomes.
Eric Sampson - Hong Kong
Eric is a specialist in Leadership Development, Executive and Business Coaching, Cross Cultural Communication and Diversity & Inclusion. He has been working as a communications training consultant and executive coach since 2008 and regularly works with senior executives up to ‘C’ suite level, in both small groups and individually.
Alex Park - Korea
Alex is an accredited executive coach, facilitator and business consultant based in Seoul. After working as a banker for more than 30 years in New York, Zurich, London and Seoul, he left the financial industry to pursue his dual passions: the development of his clients’ businesses/lives, and improvisational theatre. He works extensively on executive presence, presenting and communication skills. He is a familiar name in Korean media and theatre and was selected as one of the twenty-one individuals who will lead Korea in the 21st century.
Alistair Scott - UK
Alistair specialises in senior client relationship management, presentations, pitching, personal impact and public speaking. Clients benefit from his unique combination of professional training as a stage and screen actor, combined with the insights from a 25-year career as a senior investment banker in the UK, Europe and Asia. Working with executives (up to and including Chairman and CEO), Alistair helps to improve communication and relationship development skills with both clients and colleagues. He advises on personal brand and franchise building within the corporate world, and supports executives to maximise their impact in high-level presentations and pitches.
Babara Lee Draminsky - Singapore
Currently based in Singapore, Babara has over 25 years of working experiences in retail, hospitality, food & beverage, marketing and advertising, public relations, conferences and events management, coaching and training industries. She has worked and lived in Hong Kong, China, Taiwan, Denmark, Spain, and Los Angeles, and is fluent in English, Mandarin, Cantonese, and conversational Danish and Spanish.
Edward Choy - Singapore
Edward graduated with a Master’s Degree in Theatre and lectures at the National University of Singapore in the fields of Acting Theory and Performance Studies. He is an experienced communication and management skills trainer, combining a strong grasp of management theory and a dynamic sense of enthusiasm with 17 years of experience in corporate training, as well as work experience in retail banking as a wealth manager. He also regularly conducts financial literacy talks and hosts public forums and panel discussions with renowned financial experts for The Singapore Exchange (SGX), in addition to a host of other financial institutions and organisations.
Elizabeth Redfern - Australia
Now based in Melbourne Elizabeth previously spent more than twenty years in Hong Kong and APAC working with international law firms, corporations, media groups and consultancies. She is a specialist in marketing, communications and business development, and has wide experience with maternity/ parental coaching. As a coach, Elizabeth brings an understanding of demanding commercial environments, and a keen interest in high performance, personal brand building and fostering female talent. Elizabeth’s coaches both face-to-face and virtually, and her style fuses business acumen with empathy and creativity.
Charlie Whalley - Thailand
Charlie is an Executive Coach and Mentor for middle and senior managers who want to increase their impact and fast track their growth. She is a highly experienced ICF Professional Certified Coach (PCC) and Firework Career Transition Coach.
She has over 20years’ experience in senior roles in the UK and overseas. She has worked in both start-up environments and large complex matric organizations. Her industry experience spans across many sectors, including F&B, healthcare, energy & resources, education, travel and sports & leisure. As a result, she has a deep understanding of how to successfully navigate career transitions, senior leadership challenges and team dynamics.
Crystal Chu - Philippines
Crystal has been a passionate disciple of acting for over 20 years, giving notable performance in theatre, film, television and household-name commercials, both in Hong Kong and overseas.
Crystal is an experienced coach and facilitator who combines her acting expertise with positive psychology to help individuals and teams unlock their potential. Her approach integrates theatrical techniques with practical tools for overcoming challenges and fostering growth.
Natasha Jain - USA
Natasha is a British-born actor and facilitator, who recently relocated from Hong Kong to New York. Natasha began her career working for leading global law firms. Over the subsequent decade she extended her career into HR, Human Rights, and Marketing and Sustainability, working with leading financial institutions, several start-ups and boutique consultancies. Skilled in navigating the complexities of the corporate matrix, Natasha now brings her skills in stakeholder relations to bear in the leadership learning space. An impactful and influential communicator, she is a leader in Theatre-Led Learning design and delivery.
Piny Ly - Thailand
Piny is a transformation coach and business consultant who works with clients internationally. She helps executives, entrepreneurs and professionals break through the feeling stuck in their careers or business, gain clarity and confidence in their decision-making, and unlock their full potential. A lawyer by training, Piny had a successful career both in private practice and in-house in Sydney and Hong Kong, before moving to Cambodia in 2020 to reconnect with her Cambodian roots. Committed and creative, Piny has served as a non-profit board member, volunteered with a children’s education NGO, mentored young entrepreneurs, and launched a women’s talk show.
Tony Wang - Shanghai
Tony focuses on strengths-based leadership for senior management roles, plus team coaching and facilitation around high- performance team dynamics. On top of his solid 16 years’ corporate work experience, he has dedicated more than ten years to personal growth and team development work.
Yvonne Yam - Japan
For more than 20 years, Yvonne has been coaching MNC and NGO leaders. She is also a master facilitator known for her passionate, insightful and creative style. Yvonne has studied and worked in the USA, Hong Kong, and Japan. A constant learner, she is continually equipping herself with new skills and methodologies, including Integral Change theory, and she brings each new-found approach to her client practice. Yvonne engages and empowers her clients to develop holistic and sustainable habits to support their goals and aspirations. Now resident in Japan, Yvonne coaches in Cantonese, Mandarin, and English.
Sonali Edwards - Dubai
Sonali is an experienced Executive Coach working at EXCO level and with senior business professionals to amplify their leadership capability.
Sonali also serves as an Executive Coach with IMD Business School on programs including High Performance Leadership (HPL) and Inspirational Leadership (IL) with distinguished Professor of Leadership and Organizational Behaviour, George Kohlrieser. Based in the UAE, Sonali has worked internationally for 22 years.
Jo Tan - Singapore
Jo is a multi-awarded actor and writer, as well as a qualified lawyer who was called to the Singapore bar in 2005 before electing to focus on writing and performing. As a journalist, her articles have been commissioned by Today newspaper, Time Out Singapore, the arts magazine The A-List, and The Singapore Airlines’ inflight magazine SilverKris. Her scripting and performance work been seen on stages and screens in various cities, including New York, Yeosu, London, Beijing, and Cannes for its famed film festival, as well as Singapore, where she won the Best Original Script category in the Life! Theatre Awards 2022, as well as the Best Actress title for the recent two editions in a row.
Emery Fung - Hong Kong
Emery is a DEI consultant based in Hong Kong. He helps value-driven businesses turn difficult conversations into powerful connections through an intersectional, culturally relevant lens.
Formerly the Diversity & Inclusion Director for Gay Games Hong Kong 2023, he introduced their Gender Inclusive Policy. Emery came out as a transgender man on LinkedIn, a pivotal moment in his DEI journey. His lived experience—navigating ADHD, dyslexia, and anxiety—fuels his work. Fluent in Cantonese and English, he supports leaders with localised strategies that drive inclusive impact across teams and cultures.
Formerly the Diversity & Inclusion Director for Gay Games Hong Kong 2023, he introduced their Gender Inclusive Policy. Emery came out as a transgender man on LinkedIn, a pivotal moment in his DEI journey. His lived experience—navigating ADHD, dyslexia, and anxiety—fuels his work. Fluent in Cantonese and English, he supports leaders with localised strategies that drive inclusive impact across teams and cultures.
Matangi Gowrishankar - India
Matangi is a seasoned executive coach and facilitator with over three decades of global experience working in large organisations Indian by passport, Matangi has travelled extensively, and has global leadership experience in the UK and Singapore working on a broad geographic remit across APAC, India, Middle East, Turkey, Southern Africa, UK, and the USA. A specialist in organizational development, change management, leadership development and team dynamics, Matangi has a keen interest in international business and intercultural leadership. She works with clients worldwide, both virtually and face-to-face.