Take a Moment… Can you give your head a ‘holiday’ at work?
Aug 16
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Sally Dellow
Aren’t the summer holidays a marvellous idea?
Holidays feel like a chance to “unfold my brain”. Instead of working in a tight, pressured ball, my head gets aired out — rather like hanging a duvet in the sun.
Returning from an extended break, I have more perspective on my responsibilities and my priorities. When I come back to work after a week or so eating gelato, lying by a pool or marvelling at historic buildings, I find I’ve joined some dots, created some breakthroughs and come up with some new ideas.
So, how can we access that clear, open, creative “holiday head” when we’re at work?
I realise it’s not quite the same without the gelato, but I believe we can create more access to two of the biggest holiday upsides in our regular working environment — as long as we are quite intentional about it.
Specifically, we need to seek out ways to create:
- Distance (for perspective on our thoughts and actions), and
- Rest (for helping our brain make connections, generate ideas and solutions).
The Delights of Distance
Distance can be either physical or cognitive. Both help create perspective.
Getting out and about
Physical distance might take the form of working from a different office for all or part of a day, working from home, or doing a couple of hours (thinking, drafting documents, responding to emails) while sitting in the corner of a favourite coffee shop.
Or perhaps you can stay away from people (another form of distance) by booking out a meeting room to work in all day and turning down all meetings. Just for one day. But what a sense of relief and space it might create.
A third form of physical distance might involve a walk-and-talk meeting. Persuade your counterparty to come along with you and navigate every air-conditioned walkway you can find, while you discuss a tricky topic. Or suggest going for a jog together over lunchtime. Or have your meeting on a bench overlooking the harbour. Let your eyes do some long-sighted focus for a change.
Creating distance by disinvesting
Cognitive distance is trickier but can yield enormous benefits.
I recently worked with the regional leadership team in a large manufacturer. I persuaded them to let me work as an ‘intervention coach’ helping two of the team conduct a very tricky conflict between the heads of sourcing and quality — observed by the other members of the team — as a learning opportunity around advanced dialogue skills.
A couple of times I intervened, for example to offer insights into the impact of language choices, or to suggest ways to build trust in a particular moment, or to highlight that a question had been left unanswered.
“How do you do that?” asked the Regional Head of Supply Chain, “I didn’t even notice that word had been used, but it was the key to unlocking the situation. I would never have picked up on that.”
I pointed out that I can see (and hear) more because of DISTANCE. Of course, you might dismiss this with “it’s easy for you”. After all, my reputation is not on the line; my P&L is not at stake; I am not caught in the tension and anger of a long and difficult relationship. I can distance myself from the longer-term commercial outcome (and risk) hanging over the situation to be present to what is happening sentence by sentence. But it’s also something I have learned to do. It’s a mental state and a behavioural choice. I call this state “Disinvested”. It doesn’t mean uncaring. It doesn’t mean dismissive. It means I keep tight focus on the moment, and hold the desired outcome lightly in the background, rather than the other way round. It helps me retain perspective.
Ironically, that perspective — that disinvested distance — makes it possible to hyper-focus on the details of the immediate moment. Being fully present, seeing the moment clearly, allows you to invest in choosing the right word, reflect the feelings of your counterparty, take time to acknowledge strengths and build connection. A disinvested perspective allows you to select the right next step, within the next paragraph of a conversation, to take you towards big ‘magic wand’ outcomes you seek.
Oprah Winfrey put it this way: “doing the best in this moment puts you in the best place for the next moment.”
You can create cognitive distance for yourself by naming and then setting aside your ‘magic wand’ objectives (eg, “we need every production run from China and Vietnam this year to pass QA inspection the first time”). It remains your ultimate intention, but it may not be your outcome for this coming 10-minute conversation. Make it your intention to be fully present for each exchange (often called a ‘transaction’) within the conversation — that focus will help you hold yourself and your partner accountable for each thing you say, so you have a more effective, adult conversation.
How to be you more skilfully
- Agree what a good outcome would be for this conversation as a way to progress towards your bigger goal. (If you’re going off track or disconnecting from each other, refer back to that shared definition of success.
- Slow your own rate of speech down by 20-30% so you can really choose your words – it will feel odd to you but your partner won’t even notice.
- Commentate. Say things like, “That’s an interesting point, let me just think quietly about that for a moment before I respond” or “I feel strongly that it won’t work but I really don’t want to be in conflict with you…”.
- Listen with your eyes, ears, heart and gut. Focus on the words your counterparty uses, observe and comment on their body language, ask how they’re feeling (not just what they think). If a little alarm bell goes off in your gut, tell your partner about it, for example: “I’ve a feeling that something isn’t quite right here; are you sensing that too?”
- Ask a question or paraphrase what your parter has said after every 1-3 exchanges with them.
- Check in – ask how they are feeling about the way you are having the conversation (it feels less strange with practice!), as well as the progress on the subject matter of the dialogue.
In summary, learn to listen beyond just the hard data and task-related statements. Notice how you are having the conversation, what the atmosphere around it feels like from moment to moment, whether you feel connected and working together or whether you’re drifting or pulling apart. Pause regularly and share what you perceive as well as what you think or know, work with it — ensure that you move forward together, step-by-small-step towards achieving that bigger outcome.
A series of short, effective, collaborative conversations (where we both truly agree and truly understand) moves us forward more effectively that one big ‘tell’ that leaves ambiguities unexplained and negative emotions in play. Operating in this bigger landscape for the conversation gives the cognitive distance you need.
Want more resources on dialogue, presence, perspective and understanding a bit about conversational transactions? Try these:
A rest is as good as a change
- Modern working life is causing brain burn-out (Click here to read more about the topic: Hit the Reset Button in Your Brain). Our brains need empty space. We were designed to daydream. That’s how we generate ‘aha!’ moments.
Deep, restorative sleep is crucial to clearing out brain plaques (Click here to read more about the topic: The brain may clean out Alzheimer’s plaques during sleep). But even short windows of rest, relaxation and ‘downtime’ are crucial to help you integrate all the information you have buzzing around your head, and make connections in order to ideate and innovate. Doing this well literally changes your brain waves and allows your brain to dream, imagine and recover. (This infographic from MindValley is a good simple explanation of the various states your brain has and needs. Click here to read more about the topic: The Science Behind Brainwaves And Meditation)
To deliver your best work across a year, you should be taking all your holiday time. It’s a discipline. But if you can’t go and snooze beside the sea for two weeks, here are some other restful things you can do as a busy working person:
Workplace mind-wandering
Indulge in a longer, warm shower before work – no radio, no phone, no music, just water your head and let it daydream.
Walk the longer, greener route to work. Go slowly. Let your mind wander.
At least once a week, schedule an hour that is completely empty. (I can hear you gasp in horror). Sneak out and spend it alone, contemplating in a coffee shop (or eating an icecream), or better still, in a park looking at trees and listening to birdsong.
Every now and then, allow yourself to spring clean your desk. Do it at a gentle pace. File paperclips, alphabetise your inbox, delete junk, tidy your post-it notes. This kind of mindless activity lets your mind drift and in that state it makes connections. That’s how good ideas happen.
Take a cyber-holiday for half a day (or a weekend).
Put some pot plants on your desk and take care of them – touch the soil, the leaves, give it some water and some love.
Eat your lunch in a park.
Make your computer screensaver a greensaver: slowly scroll photographs of Nature, especially green views.
Put your feet up on your desk (or book yourself a quiet meeting room) for an hour and think about nothing and everything. Doodle with pens and paper. Play meditation music. Close your eyes and let your subconscious brain find patterns. Your work will benefit!
Headspace at home
Take a nap.
Take a walk and run your hands through the leaves of plants. Touch the bark of a tree. Smell the flowers.
Switch off your devices at least one hour before you sleep and remove them from your bedroom (buy an old-school alarm clock or at least set the ‘do not disturb’ timer)
Go to bed an hour earlier for a whole week.
Here are three excellent sites/books to help you understand brain care and the power of rest.
And make sure you’ve booked your next holiday!
Vipul Maholtra, Hong Kong
Vipul is a Leadership Facilitator, Executive Coach, and Actor. His passion is to work specifically in areas of Individual Leadership and Organizational Development with expertise in Executive Presence, Storytelling with Presence, Situational Leadership, Managing Team Dynamics, and Emotional Intelligence.
Harry Marshall - Singapore
As a facilitator and coach, Harry specialises in leadership transitions and career coaching. He works supporting leadership and functional teams across APAC, drawing on his operational and commercial background developing and servicing complex client accounts. Since 1995, he has lived & worked in Singapore, Indonesia and the Philippines and has extensive commercial experience across the region. His passion is helping clients to to understand, leverage and refine their leadership style, develop skills in presentation, communication and dialogue, and build psychological safety in teams for high performance.
Sally Dellow - Hong Kong
Sally is an executive coach and facilitator (and an actor, playwright and published poet) with over 30 years global experience. A specialist in leadership coaching and team development, Sally is an active thought partner with thousands of hours of coaching up to C-suite/Board level. She coaches for London Business School and IMD and is a member of the global leadership and coaching faculties for Barclays, BP and Nestlé. A third-culture adult herself, she specialises in intercultural leadership and teams.
Katherine Sum - Hong Kong
Katherine is both a skilled facilitator and a specialist in L&D support and business operations. Formerly Director of Marketing and Communications for the International Association of Facilitators (IAF) Hong Kong, she specialises in Process Facilitation, Facilitation Training and Lego® Serious Play®. Whether facilitating a group or supporting clients behind the scenes with administration, logistics and account management, Kat brings a highly exploratory and engaging style to every encounter. She values her reputation for connecting deeply in the service of excellent client outcomes.
Eric Sampson - Hong Kong
Eric is a specialist in Leadership Development, Executive and Business Coaching, Cross Cultural Communication and Diversity & Inclusion. He has been working as a communications training consultant and executive coach since 2008 and regularly works with senior executives up to ‘C’ suite level, in both small groups and individually.
Alex Park - Korea
Alex is an accredited executive coach, facilitator and business consultant based in Seoul. After working as a banker for more than 30 years in New York, Zurich, London and Seoul, he left the financial industry to pursue his dual passions: the development of his clients’ businesses/lives, and improvisational theatre. He works extensively on executive presence, presenting and communication skills. He is a familiar name in Korean media and theatre and was selected as one of the twenty-one individuals who will lead Korea in the 21st century.
Alistair Scott - UK
Alistair specialises in senior client relationship management, presentations, pitching, personal impact and public speaking. Clients benefit from his unique combination of professional training as a stage and screen actor, combined with the insights from a 25-year career as a senior investment banker in the UK, Europe and Asia. Working with executives (up to and including Chairman and CEO), Alistair helps to improve communication and relationship development skills with both clients and colleagues. He advises on personal brand and franchise building within the corporate world, and supports executives to maximise their impact in high-level presentations and pitches.
Babara Lee Draminsky - Singapore
Currently based in Singapore, Babara has over 25 years of working experiences in retail, hospitality, food & beverage, marketing and advertising, public relations, conferences and events management, coaching and training industries. She has worked and lived in Hong Kong, China, Taiwan, Denmark, Spain, and Los Angeles, and is fluent in English, Mandarin, Cantonese, and conversational Danish and Spanish.
Edward Choy - Singapore
Edward graduated with a Master’s Degree in Theatre and lectures at the National University of Singapore in the fields of Acting Theory and Performance Studies. He is an experienced communication and management skills trainer, combining a strong grasp of management theory and a dynamic sense of enthusiasm with 17 years of experience in corporate training, as well as work experience in retail banking as a wealth manager. He also regularly conducts financial literacy talks and hosts public forums and panel discussions with renowned financial experts for The Singapore Exchange (SGX), in addition to a host of other financial institutions and organisations.
Elizabeth Redfern - Australia
Now based in Melbourne Elizabeth previously spent more than twenty years in Hong Kong and APAC working with international law firms, corporations, media groups and consultancies. She is a specialist in marketing, communications and business development, and has wide experience with maternity/ parental coaching. As a coach, Elizabeth brings an understanding of demanding commercial environments, and a keen interest in high performance, personal brand building and fostering female talent. Elizabeth’s coaches both face-to-face and virtually, and her style fuses business acumen with empathy and creativity.
Charlie Whalley - Thailand
Charlie is an Executive Coach and Mentor for middle and senior managers who want to increase their impact and fast track their growth. She is a highly experienced ICF Professional Certified Coach (PCC) and Firework Career Transition Coach.
She has over 20years’ experience in senior roles in the UK and overseas. She has worked in both start-up environments and large complex matric organizations. Her industry experience spans across many sectors, including F&B, healthcare, energy & resources, education, travel and sports & leisure. As a result, she has a deep understanding of how to successfully navigate career transitions, senior leadership challenges and team dynamics.
Crystal Chu - Philippines
Crystal has been a passionate disciple of acting for over 20 years, giving notable performance in theatre, film, television and household-name commercials, both in Hong Kong and overseas.
Crystal is an experienced coach and facilitator who combines her acting expertise with positive psychology to help individuals and teams unlock their potential. Her approach integrates theatrical techniques with practical tools for overcoming challenges and fostering growth.
Natasha Jain - USA
Natasha is a British-born actor and facilitator, who recently relocated from Hong Kong to New York. Natasha began her career working for leading global law firms. Over the subsequent decade she extended her career into HR, Human Rights, and Marketing and Sustainability, working with leading financial institutions, several start-ups and boutique consultancies. Skilled in navigating the complexities of the corporate matrix, Natasha now brings her skills in stakeholder relations to bear in the leadership learning space. An impactful and influential communicator, she is a leader in Theatre-Led Learning design and delivery.
Piny Ly - Thailand
Piny is a transformation coach and business consultant who works with clients internationally. She helps executives, entrepreneurs and professionals break through the feeling stuck in their careers or business, gain clarity and confidence in their decision-making, and unlock their full potential. A lawyer by training, Piny had a successful career both in private practice and in-house in Sydney and Hong Kong, before moving to Cambodia in 2020 to reconnect with her Cambodian roots. Committed and creative, Piny has served as a non-profit board member, volunteered with a children’s education NGO, mentored young entrepreneurs, and launched a women’s talk show.
Tony Wang - Shanghai
Tony focuses on strengths-based leadership for senior management roles, plus team coaching and facilitation around high- performance team dynamics. On top of his solid 16 years’ corporate work experience, he has dedicated more than ten years to personal growth and team development work.
Yvonne Yam - Japan
For more than 20 years, Yvonne has been coaching MNC and NGO leaders. She is also a master facilitator known for her passionate, insightful and creative style. Yvonne has studied and worked in the USA, Hong Kong, and Japan. A constant learner, she is continually equipping herself with new skills and methodologies, including Integral Change theory, and she brings each new-found approach to her client practice. Yvonne engages and empowers her clients to develop holistic and sustainable habits to support their goals and aspirations. Now resident in Japan, Yvonne coaches in Cantonese, Mandarin, and English.
Sonali Edwards - Dubai
Sonali is an experienced Executive Coach working at EXCO level and with senior business professionals to amplify their leadership capability.
Sonali also serves as an Executive Coach with IMD Business School on programs including High Performance Leadership (HPL) and Inspirational Leadership (IL) with distinguished Professor of Leadership and Organizational Behaviour, George Kohlrieser. Based in the UAE, Sonali has worked internationally for 22 years.
Jo Tan - Singapore
Jo is a multi-awarded actor and writer, as well as a qualified lawyer who was called to the Singapore bar in 2005 before electing to focus on writing and performing. As a journalist, her articles have been commissioned by Today newspaper, Time Out Singapore, the arts magazine The A-List, and The Singapore Airlines’ inflight magazine SilverKris. Her scripting and performance work been seen on stages and screens in various cities, including New York, Yeosu, London, Beijing, and Cannes for its famed film festival, as well as Singapore, where she won the Best Original Script category in the Life! Theatre Awards 2022, as well as the Best Actress title for the recent two editions in a row.
Emery Fung - Hong Kong
Emery is a DEI consultant based in Hong Kong. He helps value-driven businesses turn difficult conversations into powerful connections through an intersectional, culturally relevant lens.
Formerly the Diversity & Inclusion Director for Gay Games Hong Kong 2023, he introduced their Gender Inclusive Policy. Emery came out as a transgender man on LinkedIn, a pivotal moment in his DEI journey. His lived experience—navigating ADHD, dyslexia, and anxiety—fuels his work. Fluent in Cantonese and English, he supports leaders with localised strategies that drive inclusive impact across teams and cultures.
Formerly the Diversity & Inclusion Director for Gay Games Hong Kong 2023, he introduced their Gender Inclusive Policy. Emery came out as a transgender man on LinkedIn, a pivotal moment in his DEI journey. His lived experience—navigating ADHD, dyslexia, and anxiety—fuels his work. Fluent in Cantonese and English, he supports leaders with localised strategies that drive inclusive impact across teams and cultures.
Matangi Gowrishankar - India
Matangi is a seasoned executive coach and facilitator with over three decades of global experience working in large organisations Indian by passport, Matangi has travelled extensively, and has global leadership experience in the UK and Singapore working on a broad geographic remit across APAC, India, Middle East, Turkey, Southern Africa, UK, and the USA. A specialist in organizational development, change management, leadership development and team dynamics, Matangi has a keen interest in international business and intercultural leadership. She works with clients worldwide, both virtually and face-to-face.